Privacy Policy

Last updated: May 29, 2025

1. Introduction

Podo.app is a product developed and operated by Mindmelters. We are committed to protecting your privacy and handling personal data in a transparent and secure manner.

Company details:
Podo.app
Chamber of Commerce (KvK): 69174636
Branch number: 000037545051
The Netherlands

2. Who We Are

Podo.app is an online platform that enables podiatrists and foot care professionals to perform digital assessments, collect patient information, generate reports and manage patient records.

3. Data We Collect

We may collect the following information:

• Name and contact information
• Practice or clinic information
• Email addresses
• Account credentials
• Assessment responses
• Patient information entered by healthcare professionals
• Technical information such as browser type, IP address and device information
• Payment and subscription information

4. Purpose of Processing

We process personal data for the following purposes:

• Providing access to the Podo.app platform
• Managing user accounts
• Processing assessments and reports
• Providing customer support
• Managing subscriptions and payments
• Improving platform functionality and security
• Complying with legal obligations

5. Legal Basis

Personal data is processed on the basis of contractual necessity, legitimate interest, legal obligations, or consent where required.

6. Data Retention

Personal data is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or disclosure.

8. Third Parties

We may use trusted third-party service providers to operate our platform and process payments.

• Mollie B.V. for payment processing
• Hosting and infrastructure providers
• Analytics and monitoring services

These parties only receive the information necessary to perform their services.

9. Healthcare Data

Healthcare professionals remain responsible for the lawful processing of patient data entered into the platform. Podo.app acts solely as a software provider and does not provide medical advice, diagnosis or treatment.

10. International Transfers

Where personal data is transferred outside the European Economic Area, appropriate safeguards will be implemented in accordance with applicable data protection laws.

11. Your Rights

You may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where applicable

12. Contact

For privacy-related questions, requests or complaints, please contact:

Podo.app
Email: info@podo.app

13. Changes

We may update this Privacy Policy from time to time. Changes become effective upon publication on this website.